I received my order and on my F2 brush a few stones had fallen off it looks that maybe it was dropped during transit because everything else seems ok. I contacted customer service and within a few hours they had already sent a replacement and sent an email apologizing for the inconvenience. This is a true example of excellent customer service. I appreciate a company that not only takes great pride in their products but a company that goes above and beyond to provide great service. The other brushes that I ordered are gorgeous and I absolutely love them. I cannot wait to use them all. They are great quality. I doubt I ever use any other brushes after this experience. They are a little expensive but totally worth the price. Love Love Love this company and its product.
